Saturday, May 12, 2007
Getting around automated voice prompt systems
From Kim Komando
Few things annoy me as much as automated telephone systems.
I know they save companies money. But I think it is bad customer service to make callers jump through hoops to speak to someone.
That’s why I’m such a big fan of Gethuman. This site lists telephone numbers for a wide variety of companies. The companies are divided into categories for ease of use.
You’ll find the customer service number for the company. Then, you’ll find out how to get through to an operator. No more voice prompts!
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